Reference

Terms and Conditions on bn66

These terms set out how your account works on bn66 — what you agree to when you register, how we handle deposits and withdrawals via JazzCash, Easypaisa, and Raast, and what applies in your region under local law.

Account eligibility appliesLocal law governs accessJazzCash, Easypaisa, Raast coveredTerms updated without prior noticePakistan-region users
bn66 Terms and Conditions on bn66
REACH US DIRECTLY

How to Contact Us About These Terms

Questions about what these terms mean for your account, or a dispute you want to raise formally — here is how to get to the right team. We aim to respond to formal written queries within a reasonable time; urgent account issues like suspected unauthorised access are handled faster through live chat.

Live Chat Available through your account dashboard. Use this for urgent matters like account access issues or a transaction you do not recognise — the fastest path to the support team.
Email Support Send formal terms-related queries or documentation requests to our support address listed in your account profile. Attach your account ID for faster handling.
In-App Help The Help section inside your account covers common terms questions, withdrawal steps, and wallet verification. Check here first before escalating to live chat.
HOW WE HANDLE YOUR DATA

Security, Data and Your Account Rights

Your account data is stored with encryption in transit and at rest. We do not sell your personal information to third parties. Session tokens expire after inactivity, and we use OTP verification for login on new devices — you will receive a code to your registered mobile number before access is granted. This applies whether you are logging in via Android, iOS, or a desktop browser.

Data Retention

We keep account records for as long as your account is active and for the period required by applicable financial regulations. You can request a summary of what we hold by contacting support with your account ID.

Cookie Use

We use session cookies to keep you logged in and functional cookies for wallet state. No behavioural advertising cookies are placed without your consent, which you manage in account settings.

Account Security

Two-factor verification via OTP is applied when you log in from a new device or browser. If you receive an OTP you did not request, change your password immediately and contact live chat.

Requesting Changes

To update personal details like your registered phone number or linked wallet, submit a request through support with identity verification. Changes to payment details trigger a 24-hour review before they take effect.

Common Questions About These Terms

If something in the terms is not clear, these answers cover what we get asked most often. For anything not listed here, live chat or email support can give you a direct answer tied to your account.

The same terms apply account-wide. However, access itself depends on whether online gaming is permitted under local law in your region. We are not in a position to confirm legality for you — that is your responsibility to check.

Raise it through live chat within the session if possible, or email support with your account ID and the transaction reference. We review the payment network record and respond with our findings before any adjustment is made.

No. Your account is personal and non-transferable. Transactions must come from wallets registered in your own name. We verify wallet ownership during withdrawal, and mismatches are flagged for manual review before funds are released.

We post a notice on your account dashboard when material changes are made. Logging in after that notice and continuing to use your account counts as acceptance of the revised terms. We do not send automated emails for every minor revision.

Contact support by email with your account ID and the specific request — data summary or deletion. Deletion requests are processed subject to any retention obligations under applicable financial regulations, which we will explain at the time.

Raast confirmations depend on the sending bank and the Raast network. If your transfer reference shows confirmed on your bank app but the account balance has not updated after a reasonable wait, share the transaction reference with live chat and we will trace it on our end.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.